Introducing Our Comprehensive Performance Assessment Program

Jessica Cofer Blog

Over the past few months, our team has been working diligently behind the scenes to develop and build upon our programs to better serve our clients as we continue to navigate the constantly-evolving new world in which we’re living and working. Earlier this month we introduced NATS CARES, an innovative, industry-leading subscription-based training solution to enhance the safety and well-being of our clients over the course of a year.

Now, we are pleased to introduce our Comprehensive Performance Assessment program.

One of the pillars of NATS has been to provide assessments for our colleagues in the arboriculture industry. Over the years, we’ve expanded those assessments to meet the needs of our colleagues in other industries, too, like utilities, municipalities and public safety. After all, at the end of the day we all have one goal in mind – to return safely to our friends and family.

Through the unique, three-phase approach of a Comprehensive Performance Assessment, we strive to address gaps in skills, knowledge and equipment to improve safety.

Phase 1: Individual & Organizational Performance Assessment

Phase 2: Equipment Assessment

Phase 3: Worker Competency Assessment

It is important to note that these assessments are used to determine ‘where you are,’ not as a measurement of ‘who you are.’ Once we can determine where clients and their teams are as far as strengths and potential, we can determine opportunities for improvement.

In Phase 1, NATS consultants take a look at variables that can impact teams’ health and job performances, including levels of stress and health concerns. In Phase 2, the consultants inspect PPE, gear and equipment to be sure they are in safe working condition, and also check that employees are competent in their use.

Lastly, in Phase 3, one-on-one assessments are completed with each employee to determine levels of competency in disciplines common within our industry, including Basic PPE, Job Briefings and Risk Assessment, and Chainsaw and Cutting Techniques, to name a few.

Throughout all of the phases, NATS consultants use leading indicators and root cause analysis to identify the foundational elements contributing to optimal safety performance.

At the end of the Comprehensive Performance Assessment, NATS consultants’ findings are shared with the employees to discuss where their strengths are, and where there is room for improvement. On the organizational level, competency analytics are shared with our clients to provide them with the tools needed to measure and address overall skill sets and knowledge gaps; solutions are also suggested to move forward.

To learn more about NATS’ Comprehensive Performance Assessment program and how it can benefit your organization, please contact Brian Luzier:, or (717) 621-8603.

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