This year has been filled with change for all of us, to say the least. As we’ve shared over the past few months, NATS has been nimble in changing things up to stay relevant in the evolving landscape in which we find ourselves. We have transitioned a lot of our trainings to include virtual offerings to better reach our clients where they are, and added NATS CARES to our training portfolio, an innovative, industry-leading subscription-based training solution to enhance the safety and well-being of our clients.
Another way that we’ve been pro-active this year amidst COVID-19 is by inviting our Safety Alliance Partners, clients, and industry colleagues to share best practices as we all navigate our new normal. A silver lining during this time is that we have found our roundtables to be incredibly rewarding and resourceful, and it’s safe to say that we are all benefitting.
One member of the industry roundtable is Eric Petersen, president of ArboRisk Insurance. We recently reached out to Eric to share his insights regarding the importance of collaborating and sharing best practices with arboriculture colleagues as we look ahead.
NATS: Why did/do you participate in these roundtable discussions? What drew you to them?
EP: The ability to learn from other leading insurance industry experts to see what they are dealing with in their parts of the country gives me and my team invaluable information to help serve our customers as best as we can. Being an insurance nerd, I’ll never be able to get enough real life insurance talk, especially when it is directly related to the tree care world.
NATS: How did your involvement impact your company’s response to COVID-19 or your general operations?
EP: After each roundtable, I shared what I learned with my team. Together we have been able to be a stable resource for our clients. Our discussions also helped me and my team develop our own internal COVID-19 response plan.
NATS: How has connecting with similar organizations benefited your clients/the industries you serve?
EP: The more information that we know as a team, the better we can service our clients.
We plan on sharing additional insights from roundtable participants over the next few months; keep an eye on this space. If you would like to be involved in the roundtable discussions, please contact Karen Hauck, NATS’ marketing and partner relations director: (404) 859-8672, or email@example.com.